Effective Date: February 5, 2025
SICKBEARD LLC (“SickBeard,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://sickbeard.pro/ or make purchases through our online store.
By using our website, you agree to the terms of this Privacy Policy.
Information We Collect
We collect information from you when you visit our site, create an account, place an order, subscribe to our newsletter, or interact with us in other ways. The types of information we may collect include:
- Name, email address, shipping address, and phone number
- Payment information (processed securely through our payment processor)
- Account login information, if you create an account
- Order history and preferences
- Technical data such as browser type, IP address, and pages visited (via Google Analytics)
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders, products, or promotions
- Provide customer support and respond to inquiries
- Improve our website, products, and services
- Send newsletters or promotional emails (only if you opt in)
- Comply with legal obligations
How We Share Your Information
We only share your information with trusted third parties as necessary to run our business, such as:
- Shipping carriers (e.g., USPS, UPS, FedEx) to deliver your orders
- Payment processors and our WooCommerce platform to securely handle transactions
- Service providers like Google Analytics to understand website usage and performance
We do not sell or rent your personal information to any third parties.
Cookies and Tracking Technologies
We use cookies to improve your experience on our website. Cookies help remember your preferences, keep your shopping cart active, and provide analytics data to help us enhance our site. You can disable cookies in your browser settings, but some features of the site may not function properly.
Data Retention
We retain order and account information indefinitely to maintain accurate business records and assist with customer support. Analytics and technical data may be stored for shorter periods as managed by our service providers.
Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information
- Request that we delete your data (“right to be forgotten”)
- Opt out of marketing emails at any time by clicking “unsubscribe” in our messages
To make any of these requests, please contact us at support@sickbeard.pro.
Data Security
We implement reasonable security measures to protect your personal data, including SSL encryption and secure payment gateways. While we strive to protect your information, no method of data transmission over the internet is 100% secure.
International Visitors
Our website is operated from the United States. If you access the site from outside the U.S., please note that your data may be transferred to and processed in the United States.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with a new effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
SICKBEARD LLC
Tigard, Oregon
Email: support@sickbeard.pro